Attracting
new shoppers and maintaining repeat shoppers'
interest has created a unique challenge in the retail industry to
continually
improve customer experiences. Simultaneously, retailers must keep down
costs in
order to remain profitable with continually narrowing margins. To
overcome
these challenges retailers are beginning to introduce wireless
technology in
order to improve productivity of their workers out on the floor.
ProductiveT
has experience with several major applications geared toward the retail
environment, including:
- Analysis of store layouts:
Enabling retailers to analyze the path chosen by their shoppers can
assist in discovering which layouts to change, and in which ways, to
alter purchasing behavior and increase sales. Correlating layout
information to purchase data can allow for more improvement in store
layouts.
- Context-aware services:
Computing devices mounted to shopping carts can help customers in
finding products in large stores, while also enabling a retailer to
target customers with advertising appropriate to the cart and the
customer pushing it. Retailers may also tailor promotions individually
by shopper by correlating a cart’s location with a frequent
shopper card.
- Combating cart and
hand-held computer theft:
Shopping carts can account to up to 15% of retailers annual loss rates,
which can range in the millions of dollars in larger chains.
Additionally, theft of hand-held computers that employees use for
mobile point of sale transactions and a variety of inventory uses has
been dampened by fear of theft. These problems can be alleviated by
tracking the location of these items in the store and out in the
parking lot.
ProductiveT
brings expertise in Enterprise Resource Planning (ERP) and Point of
Sale
Systems that allows us to integrate RTLS systems into your existing
business
structure which will enable you to see your business operations from a
whole
new angle.
Call
us now.